make arrangements to have your vehicle removed to a repairer of your choice or secure storage facility. If you are injured and unable to do this, an attending police officer will authorise removal.
If your selected repairer does not believe the vehicle can be economically repaired, it still needs to be assessed. If, in the opinion of our assessor (who will be highly-experienced and trade-qualified) it may be repairable, we may exercise our right to remove your vehicle to another repair shop for their opinion.
If the vehicle is deemed to be a Total Loss or not economically repairable, a Release Form will be sent to your address stating the amount payable by us less any applicable Excesses. Unless you have salvage retention rights, ownership of the salvage will revert to us for disposal.
If your vehicle or items from your vehicle are stolen or deliberately damaged by some other person, where possible you should:
Please note that Salvage Retention provisions of the policy do not apply to theft-recovered vehicles.